Hear for Hire

Information supply and demand: we’re putting lots out there, is anyone listening?

While exploring east London the other weekend, I met up with a friend at the Shoreditch Grind – a great coffee shop with a theater marquee sign in a building which was once the emergency exit for Old Street Station. Great coffee, good vibe, and there’s even a recording studio upstairs.

Shoreditch is turning into a hub for startups, and over a slice of red velvet cake and a conversation – that two-way thing that seems rather old school these days – we sat at the window and watched entrepreneurial Londoners walk by in their rainy habitat. I bemoaned the tired fact that there is so much to do yet so little time. That there are mountains of information out there, to learn and read and act on, and that everyone seems to be shilling something: a product, an idea, themselves, a better version of themselves.

And then we hit upon a great business idea: Professional Listening.

I’m no entrepreneurship expert but I think it’s safe to claim that one of the better rules of starting a business is to identify a need in the market.

These days there is high need for people who listen.

Ever had a conversation when one of the following happens?

  • Someone takes out a smart phone and starts multitasking.
  • You wait idly while the other person has a side phone conversation.
  • Talk is halted while a mobile device is used to fact check a point.
  • A lull in the conversation brings all the phones to the table.
  • You are the only one asking questions.

Of course times change and they change us. Adapt or die, so we carve off a slice of our attention from the people right in front of us and give it to the world online (which includes the very same people in front of us!) I am no exception. More often than I’d care to admit, I have sat at a table where all of us are head down, thumbs on our phones: checking email, whatsapp, sports scores, finding the exact name of a restaurant, movie, book, website to recommend.

Social media is the great connector, we’d be cracked to give it up. Drifting. For example, I have a long lost couple friend in Kansas whom I haven’t seen in +5 years. I adore them but who knows when we will be in the same timezone again. Thanks to social media, I know that Catherine ran four miles this week while listening to Janelle and that her kids are turning into adorable little buggers who appear to be happy replicas of their happy parents.

Furthermore, everyone (again, no exception here) has some kind of blog these days (or two or three) with thoughtful analysis, random musings, or photo collections. We are really good at sharing our views. People post jokes on Facebook and article links on Twitter. But…

Is anybody reading? Is anyone listening?

It’s a self-publish, self-promote world. First step: create. Second step: attract eyeballs and users. This is the era of the personal brand. First step: create an online presence. Second step: find admirers.

It’s a full time job to push out such a quantity of news, commentary, and information;no wonder there’s not a single minute to spare for what other people are putting out there.

That’s where this new business of mine comes in. If you need someone to be on the receiving end of all that information, but have come to realize that the market is just a void, a table of friends with their heads down and thumbs on phones, I’ll take you on as my client. I’ll read all your tweets and laugh at your FB jokes, I’ll heart your instagram pics. I can read and recommend your Medium posts.

I’m hear to hire. I’m also up for a cup of coffee; we can leave our mobile devices at home… it’ll be good training. We might even come up with a couple of ideas. Then we’ll just have to promote them.

 

This article originally appeared on Medium.

Meetings, Measured out with Coffee Spoons

when your cup is empty, the meeting is over

The more I live and work in Spain, the more I allow the dream that it is both possible and recommended to ditch the conference room.

You know that stale room with a nice round table and speaker phone centerpiece, where people arrive without a look to the agenda sleeping in their inbox. It’s the room that promises to set us free for lunch in just five more, ten, no, twenty more minutes.

If it were not for Madrid — home of the relaxing cup of café con leche  — I would never have known of another, more intimate option for work meetings. Now, when I need to meet with one or two people, a bar might just be the best option.

A bar! But, before the imagination runs wild with cocktails, bars in Spain day-double as caffeine dispensers, also serving breakfast, lunch, and tapas.

how to have a meeting in the time it takes to drink a coffee (illustration by @pabesteves)

how to have a meeting in the time it takes to drink a coffee (illustration by @pabesteves)

An incredible number of worthwhile decisions can be made in this setting. Quickly too. In fact, a bar (ahem coffee shop) is ideal for a small meeting because the setting — in all its frenetic glory of clanging conversations and espresso machines — helps break down the guard between people, builds work relationships that hint at friendship, and suppresses behavior stemming from the bias that meetings are inherently unproductive.

Not to mention, coffee is the ideal egg timer.

More often than not, a meeting need not last longer than it takes to drink a cup of coffee. Once that cup is nearing empty, so should the meeting… with important items addressed and the conversation moving towards action items and next steps.

Of course, one can elect to drink quickly or slowly — an espresso or latte — but the golden rule of drinking stands: imbibe at the same rate as your companion. It is only polite.

The decision can always be made to order another coffee. But this is a conscious choice to extend the meeting, which entails getting up, going to the counter, placing an order, reaching for the wallet.

Such effort! Incomparable to the ease at which conference room meetings are extended by five more, ten, no, twenty more minutes.

Surely that second cup will be worthwhile.

 

This article originally appeared on Medium.

Best Books Read in 2013

As in years past, I have asked a handful of diverse people in my life to recommend the best book they read in the last year. It’s a pressure-free recommendation, as the only rule is that the book had to have made some kind of personal impact. So, this latest list of  "Best Books" includes titles that might have you reading cover to cover in one sitting, make you cry or laugh uncontrollably, or (simply!) change the way you look at the world or even live your life.

Fiction

Non Fiction

For more book recommendations, check out the lists from 2012, 2011, and 2010.

Best Books Read in 2012

“What was the favorite book you read last year?” Put this question to a diverse group of readers and you will get a very interesting list indeed. This year’s group of favorites is no exception and includes fiction, nonfiction, memoirs, old classics, new prize winners.  If you are looking for something to read in 2013, close your eyes and point somewhere below – it’s bound to be a winning choice because every one of these books was a favorite read of someone’s in 2012.

For even more suggestions, check out the list of best books read in 2011.

Daunt Bookstore, London UK
Daunt Bookstore, London UK

Best Books Read in 2011

Looking for some book recommendations? I’ve asked people whom I know to be avid readers for the title of ONE book which they read in 2011 that made an impression on them – ie gave them a new perspective, was enjoyable to get lost in, or difficult to slog through yet difficult to forget. It could be a classic novel, science fiction, biography, business, self help, you name it – and, while some of the same titles popped up again and again, the results are various.

Many people tried to sneak in a second favorite – or two or three. (It didn’t work, I can count – even in Spanish!) Luckily for some (myself included), runners-up were the number one choice of others. One book does deserve special mention though, being included in so many people’s second breath: Jennifer Eagan’s A Visit from the Goon Squad.

I may never own a kindle. I may never walk down the street reading a novel from a thin slice of a tablet (really, I have seen people do this.) I may always board planes with a carry-on that is heavier than my checked baggage because it is filled with books and actual hold-in-your-hand magazines.

That’s what makes me love the list below. It’s a bit like walking into a room with floor to ceiling bookcases just to stare at the bindings.

May this list give you reading inspiration for the New Year!

Isabel Allende, Island Beneath the Sea David Benioff, City of Thieves Ron Chernow, The House of Morgan: An American Banking Dynasty and the Rise of Modern Finance Suzanne Collins, The Hunger Games Trilogy John Connolly, The Book of Lost Things Patrick DeWitt, The Sisters Brothers Robert Dreyfus and Sean Dorrance Kelly, All Things Shining: Reading the Western Classics to Find Meaning in a Secular Age Debbie Ford, The Dark Side of the Light Chasers Ian Frazier, Travels in Siberia Philippa Gregory, The Boleyn Inheritance Jennifer Haigh, Faith John Irving, The Cider House Rules John Irving, The World According to Garp Walter Isaacson, Steve Jobs Shaun Johnson, The Native Commissioner Brad Kessler, Goat Song: A Seasonal Life, A Short History of Herding, and the Art of Making Cheese Barbara Kingsolver, Lacuna Thomas Lewis, Fari Amini and Richard Lannon, A General Theory of Love Charles C. Mann, 1491: New Revelations of the Americas Before Columbus George R.R. Martin, A Game of Thrones Steve Martin, An Object of Beauty David Mitchell, The Thousand Autumns of Jacob de Zoet Gregory David Roberts, Shantaram JD Salinger, Nine Stories Mark Stevens and Annalyn Swan, De Kooning: An American Master Rabindranath Tagore, The Hungry Stones and Other Stories Eckhart Tolle, The Power of Now: A Guide to Spiritual Enlightenment Leo Tolstoy, War and Peace John Updike, Rabbit, Run Abraham Verghese, Cutting for Stone

For more, check out the Best Books Read in 2010 list.